Collection And Delivery

Collection and delivery services are provided by our professional service team.  We offer free delivery service to order over HKD 3,000.

 

HKD 300 surcharge is required on delivery to  Lantau Island (areas accessible by the Tung Chung Road south of Shek Mun Kap Road on Lantau).  Due to COVID-19, delivery service will be suspend for Lamma Island, Cheung Chau and Peng Chau until further notice.

 

1 - 3 working days’ notice is required to schedule an appointment.  Short notice would be regarded as urgent order with additional charge of HKD 500.

Company will notify client in the case that logistic agent could not reach his/her address and need to resent the product. Extra charges HKD 300 per delivery point will be applied in this case.

 

The goods purchsed will be kept in our premises for 14 days. After 14 days free storage period, if client failed to contact us for picked up/ delivery or refuses to take delivery, client shall pay compensation fee to the company at HKD10.00 per bottle a month and the Company shall have a right of lien over the Goods until the compensation fee has been paid.

 

In case storage fees have not been paid for one year from the day after the free storage period, Company reserves the right to treat the Goods as abandoned and thereafter to sell, destroy or dispose of such Goods and apply any proceeds of sale.

 

For better services, we provide complimentary Inland Transit Insurance Coverage within Hong Kong, whilst all the wines being carried by the transportation company assigned by Metropolitan Wine Cellar, subject to a limit of HKD 50,000 per bottle (cost value) and HKD 2,000,000 per conveyance.